About this Website

AgWest partners with ICE Mortgage Technologies ("ICE"), the leading provider of software and services for the residential mortgage industry, to provide this website and other digital mortgage solutions to our customers. 

Information We Collect

When you visit this site, ICE may collect certain types of information about you, such as information you voluntarily provide via forms, applications, etc. They may also collect information about you from your online browsing and transactions, including your preferences, pages visited, technical information regarding your computer and operating systems, such as your Internet Protocol (IP) address, domain name and system configuration and settings.

For more information see our full privacy statement at https://www.agwestfc.com/privacy-statement

Individualized Password

When you sign up for online access to loan related information, you may be asked to create your own username and will be required to create a password to access information related to your loan application. This information is encrypted during transmission.  It is strongly recommend that you use your own email address and not a shared email address that may be accessed by multiple parties.

Cookies

“Cookies” are alphanumeric identifiers in the form of text files that are inserted and stored by your Web browser on your computer’s hard drive. This website may set and access cookies on your computer to track and store identifying information about you. ICE also may gather information about you using cookie technology. For example, ICE may assign a cookie to you to limit the amount of times you see particular information. Please note that most Internet browsers will allow you to stop cookies from being stored on your computer and to delete cookies stored on your computer. If you choose to eliminate cookies, the full functionality of services  provided through this website may be impaired for you. ICE encodes cookies so that only they can interpret the information stored in them.

Timed log-off

This website will automatically log you off after a period of inactivity. This reduces the risk of others accessing your information from an unattended device.

Firewall

The computer systems that power this website are protected 24 hours a day by a powerful firewall that blocks unauthorized access.

Encryption

From the moment account information leaves your computer to the time it enters ICE's system, all information and internet traffic is encrypted.

During any exchange of sensitive loan information or documents, this site's 128-bit encryption turns your information into a coded sequence with billions of possible variations, making it nearly impossible for unwanted intruders to decipher.

Any Web address beginning with "https://..." indicates the page you are viewing uses encryption. The "s" stands for "secured."

Constant surveillance

ICE's security team maintains and monitors security systems to help ensure that your information remain safe and secure.